Terms and Conditions cici100 – Complete Platform Usage Guide

1 Acceptance of Terms and Conditions

This Terms and Conditions document constitutes a legally binding agreement between you ("User" or "Member") and cici100 ("Platform," "we," "us"). By accessing, registering, or using any part of the cici100 platform — whether via website, Android mobile app, iOS app, or any other interface provided by cici100 — you expressly acknowledge that you have read, understood, and agree to be bound by all terms and conditions contained in this document.

If you do not agree with any part of these terms, you are advised not to proceed with registration or use of the platform. Continued use following any amendment to the terms will be considered acceptance of the revised terms.

2 Account Eligibility and Registration

To register and use the cici100 platform, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Age Limit: You must be at least 18 years old. cici100 does not permit any individual under 18 years of age to register or use the platform in any capacity.
• Valid Identity: You must provide true, accurate, and up-to-date information during registration. Name, date of birth, email address, and other details entered must match your official identification documents.
• One Account Only: Each individual is permitted to hold only one cici100 account. Owning multiple accounts — whether using the same or different information — is strictly prohibited and may result in the closure of all associated accounts.
• Not cici100 Staff: Staff, contractors, and immediate family members of cici100 staff are not permitted to create active playing accounts on the platform.
• Geographic Location: You are responsible for ensuring that your use of the cici100 platform does not violate any laws or regulations applicable in your location.

Cici100 reserves the right at any time to request verification of information provided during registration. Failure to provide satisfactory verification may result in temporary account suspension or closure.

3 Account Security Responsibilities

You are the legitimate account holder and are fully responsible for all activities that occur within your cici100 account. This includes all bets, financial transactions, information exchanges, and any other actions performed using your login credentials — regardless of whether such actions were carried out by you personally or by any third party you authorized to access your account.

• Password Confidentiality: You are obliged to keep your account password confidential. Do not share your password with anyone, including family members.
• Two-Factor Authentication (2FA): cici100 strongly recommends enabling 2FA in your account settings for an additional layer of security. This prevents unauthorized access even if your password becomes known to others.
• Immediate Reporting: If you suspect your account has been accessed without authorization or notice any suspicious activity, report it to the cici100 support team immediately via Live Chat.
• Public Devices: Avoid logging into your cici100 account using public computers or devices. If you must do so, ensure you log out completely after finishing.

4 Deposits, Withdrawals and Financial Transactions

Cici100 accepts deposits via multiple approved payment methods, including FPX (online bank transfer), Touch 'n Go eWallet, Boost, debit cards, and listed cryptocurrencies. All deposits are credited to your account balance within 1 to 5 minutes after confirmation from the bank or payment provider.

• Minimum Deposit: The minimum accepted deposit is RM10 for standard payment methods.
• Withdrawal: Withdrawal requests are processed within 15 minutes to 1 hour depending on your chosen payment method and your account's KYC verification status.
• Withdrawal Limits: Daily and weekly withdrawal limits apply to all accounts. Current limit details are available in the Account Settings section of the platform.
• KYC Verification for Withdrawals: All withdrawals require completed KYC verification. Verification documents must be uploaded through the designated section in your account before your first withdrawal request can be approved.
• Account Name Must Match: The bank account or e-wallet used for withdrawals must be registered under the same name as the cici100 account holder.

All funds in a cici100 account belong to the registered user and are held separately from the company's operational funds. cici100 will not use player funds for operational purposes or internal investments.

5 Bonuses, Promotions and Rewards

Cici100 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and a loyalty program. All bonuses are subject to specific conditions stated in their respective bonus terms.

• Wagering Requirement: All bonuses carry a wagering requirement that must be met before any winnings derived from that bonus can be withdrawn. The applicable wagering requirement will be clearly stated in the promotional details.
• One Active Bonus at a Time: Generally, only one active bonus is permitted at a time unless otherwise stated in the relevant promotional terms.
• Validity Period: Each bonus has a validity period that begins from the date of credit. Unused bonuses or wagering requirements not fulfilled within this period will expire automatically.
• Prohibition of Bonus Abuse: Any attempt to exploit the bonus system through hedge betting, use of multiple accounts, or other unauthorized methods is prohibited and may result in bonus cancellation and account suspension.

6 Game Rules and Fairness

All digital casino games available at cici100 use a Random Number Generator (RNG) certified by internationally accredited independent auditing bodies. This ensures every game outcome — including card draws, slot symbols, and roulette numbers — is truly random and cannot be manipulated by any party.

• RTP Value: The Return to Player (RTP) value for each game is a theoretical long-term figure and does not guarantee returns for any individual gaming session. RTP values are available in each game's information section.
• Game Results Are Final: Results recorded in the cici100 system are final and binding. In the event of any discrepancy between the display on your device and the records in the system, the system records will be used as the official reference.
• Technical Disruptions: In the event of a technical disruption during an active game, cici100 will review system records to determine a fair outcome. Funds affected by a technical disruption on the platform's end will be returned to the player.

7 Prohibited Conduct

Use of the cici100 platform is subject to a code of conduct that all members must observe at all times. The following activities are strictly prohibited:

• Using automated software, bots, scripts, or any technical tools to automate or manipulate gameplay
• Account takeover or playing on behalf of another person
• Owning or using multiple accounts
• Money laundering or the use of funds obtained through illegal means
• Attempting to exploit technical vulnerabilities or errors in the cici100 system
• Disruption, threats, or dissemination of false information related to the cici100 platform
• Using a VPN or other methods to conceal your actual location in order to bypass geographical restrictions
• Any action that could compromise the integrity, security, or operation of the cici100 platform

8 Account Suspension and Closure

Cici100 reserves the right to suspend or close any account at any time without prior notice if there is reasonable cause to do so, including but not limited to breach of these terms and conditions, suspected fraud, suspected money laundering activity, or failure to submit requested verification documents.

You also have the right to close your cici100 account at any time by contacting the customer support team. Any valid fund balance in your account (after deducting any bonus that has not met wagering requirements) will be returned via the original payment method within the specified timeframe.

• Voluntary Account Closure: Contact Live Chat support and submit an account closure request with identity verification.
• Closure for Responsible Gaming Reasons: cici100 supports players who request account closure for self-exclusion reasons. This process is prioritized and handled without unnecessary questioning.

9 Limitation of Liability

Cici100 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including financial losses due to game outcomes, service disruptions beyond our control, or unauthorized access resulting from the user's negligence in safeguarding their login credentials.

The maximum liability of cici100 to any user under any circumstances is limited to the net deposit amount made by that user in the 12 months prior to the event giving rise to such liability.

10 Amendments to Terms and Conditions

Cici100 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via the registered email on their account or through a notice displayed on the platform at least seven days before the changes take effect.

Continued use of the cici100 platform after the effective date of any terms update will be considered acceptance of the revised terms. If you do not agree with the changes made, you may close your account before the changes take effect.

11 Governing Law

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of a registered online entertainment platform. Any dispute arising in connection with these terms shall first be resolved through good-faith negotiation within thirty days. If negotiation fails, the parties agree to refer the dispute to mutually agreed arbitration.

You acknowledge that it is your sole responsibility to ensure that your use of the cici100 platform is lawful under the laws applicable in your location. cici100 makes no representation or warranty regarding the legality of its use in any particular jurisdiction.

12 Contact Us

If you have any questions, confusion, or concerns regarding these Terms and Conditions or any aspect of cici100's services, our support team is available to assist you at any time.

• Live Chat: Available 24 hours a day, 7 days a week via the Live Chat icon on the platform
• Support Email: [email protected] (displayed for reference only)
• FAQ: Refer to the FAQ for quick answers to common inquiries